Shipping and Returns

Shipping

We offer fast, economical shipping across New Zealand. All of the items on our website are in stock, ready to dispatch. Due to the small nature of our business, most of the time, we are able to have your orders fulfilled and packaged on the same day.

We charge a standard urban shipping fee of $5 across New Zealand.

We charge a standard rural shipping fee of $9 across New Zealand

Shipping is free across New Zealand when orders are over $99

Mini Miracles use New Zealand post to deliver your parcels and expect them to be delivered to you within 3-5 days.

Please allow additional days if you are rural or if you are ordering during holiday periods or major promotions.

Shipment confirmation and order tracking

Once your order has been fulfilled, you will be allocated a tracking number. You will receive an email confirming fulfilment of your order and your tracking number. Sometimes this email may end up in your spam, so ensure your check all mail folders after placing your order. You can track your parcel by visiting the NZ post website and typing in your tracking number.

Damages

Mini Miracles is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim

Returns Policy

Mini Miracles has a 30 day returns policy.

For returns and exchanges e-mail minimiraclesnz@gmail.com stating your reason e.g. wrong size, colour etc.

You will need to include proof of purchase on the e-mail.

Please note that Mini Miracles will not cover the shipping cost for items being returned, nor will you receive a shipping refund.

Discontinued or Sale Items

Sale or discontinued lines can still be returned for a store credit if returned within 30 days of sale.

Please note:

  • Shipping is not refundable on returns.
  • Sorry we can't accept change of mind returns where the item has been used